https://media.blubrry.com/thetechhumanist/content.blubrry.com/thetechhumanist/Daniel_Tommaso_FInal.mp3Podcast: Play in new window | DownloadWhat’s stopping legacy companies from becoming the next Airbnb or Amazon—and how can they unlock platform thinking to transform their assets into thriving ecosystems? Dive into how established organizations can use the “Digital Phoenix” effect to fuel innovation, leverage their existing advantages, and reshape value creation with cutting-edge insights […]
Tag: customer centricity
Binging Netflix with Dr. Joel Mier
https://media.blubrry.com/thetechhumanist/content.blubrry.com/thetechhumanist/TTHS-Joel_Mier_Audio_Final.mp3Podcast: Play in new window | DownloadIn this compelling episode of The Tech Humanist Show, host Kate O’Neill sits down with Dr. Joel Mier, former head of marketing at Netflix, to explore the complex intersection of data, empathy, and customer-centricity in business. The conversation opens with a deep dive into the challenges of quantifying empathetic […]